​Shipping & Delivery Policy

 

Please carefully review our SHIPPING & DELIVERY POLICY when purchasing our products. This policy will apply to any order you place with us.

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What are my shipping & delivery options?

In-Store Pickup
In-Store pickup is available for ALL purchases. Pickups are available Monday to Saturday 9:00 AM to 8:00 PM.

Shipping Fees
We offer STANDARD shipping (5 to 7 days) at the following rates:
Package up to 1 lb $5.00. All times, dates and fees for delivery of products are given in good faith but are estimates only.

 

​Do you deliver internationally?
We do not offer international shipping.

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How can you contact us?

If you have any questions or comments, you can contact us by email: info@jungletoronto.com

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Privacy Policy

 

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, and disclose and make use of personal information. The following outlines our privacy policy

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• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

• We will only retain personal information as long as necessary for the fulfillment of those purposes.

• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

• We will make readily available to customers information about our policies and practices relating to the management of personal information.

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Orders & Payment

• Order Confirmation: After placing an order, you will receive an order confirmation via email. This is not an acceptance of your order, but an acknowledgment that we have received it. Acceptance of your order will occur once your payment has been processed and your items are shipped.

• Payment Methods: We accept payment through credit cards such as Sisa, Mastercard, American Express, Apple Pay, and Google Pay. Payment will be charged when your order is confirmed.

• Order Cancellation: You may cancel your order only if it has not been processed for shipment. Once an order is shipped, it can only be cancelled within 48 hours.

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Returns & Refund Policy

No returns or refunders - Final sale. 

 

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.